Refunds & Returns

Who we are

Our website address is: [email protected]

Thank you for shopping at Buy Product Boxes

We understand that sometimes a product may not be exactly what you expected. To ensure a seamless shopping experience, we have established the following Refund and Returns Policy. Please take a moment to review the policy regarding refunds and returns.

1. Returns for Standard Size Custom Boxes

We accept returns for standard size custom boxes. If you’re not completely satisfied with your purchase, please follow our return process.

2. No Returns on Customized Product Boxes

Please note that we do not accept returns on customized product boxes. All sales on these items are final.

3. No Exchanges

We do not offer exchanges on any products. If you wish to return an item, please follow the return process outlined below.

4. Return Method by Mail

To initiate a return, please contact our customer service team to obtain a return authorization. Returns must be sent back via mail to the address provided with your authorization.

5. Return Label Responsibility

Customers are responsible for providing and paying for the return shipping label. Please ensure that your return shipment is properly packaged.

6. Currency

All transactions and returns are processed in USD.

7. Product Condition

Returned items must be in new and unused condition. Products that show signs of use or damage will not be eligible for a refund.

8. Return Window

You have 10 days from the date of receipt to initiate a return for standard size custom boxes.

9. Restocking Fee